The Community Action Program for Central Arkansas (CAPCA) is starting a Winter Crisis Utility Assistance Program, beginning Feb. 26, that can help with gas, propane or electric utilities.

The program can serve households that need help paying for their utilities that are about to be disconnected or propane that is about to run dry. CAPCA will continue its regular utility assistance program during this time.

Applicants can apply Monday, Tuesday and Wednesday from 8:15 a.m. to 11 a.m. and from 1:15 p.m. to 3:30 p.m.

The office is closed for lunch from noon to 1 p.m.

“Applicants are seen on a first-come, first-served basis,” a CAPCA spokesman said. “Arriving between these hours does not guarantee that an interview can be conducted. The staff will serve as many applicants as possible during the scheduled interview times, so it is recommended that you arrive early.”

All interested applicants must provide proof of all household income for the previous month for all household members 18 years of age or older.

If a household has not had income for the previous month, one will need CAPCA’s Contribution and/or Collateral Statement.

Applicants must also have a copy of both light and gas bills, as well as a valid state or government issued ID is required.

To qualify for emergency assistance, an applicant's propane tank must be at 10 percent or less, and those who use gas or electric utilities for heat must have a disconnect or shut-off notice.

No determination can be made until all requested information has been released.

For more information in Faulkner County, please contact our Administration office at 501-329-3891 ext. 2142 or at 707 Robins St. Suite 700, Conway, Arkansas, 72034.

In Cleburne County, contact Debbie Gilmer, Community Services Coordinator at 877-699-6924 or at 305 W. Searcy St. Heber Springs, Arkansas, 72543.

In White County, please contact Lisa Smith, Community Services Coordinator at 501-279-3812 or at 1132 Benton St., Searcy, Arkansas, 72143.