No one loves going to Conway’s landfill more than my dad. He takes anything he can; brush, scrap wood, leftovers from elementary school parade floats, etc. He even has my kids caught up in the excitement of dumping or recycling large items. They love riding along with him. Part of using the landfill is keeping a copy of you Conway Corp bill in your car at all times. You must present it at the entrance before being approved to dump your load. A new smart phone app has recently changed that in attempts to simplify the dumping and recycling process.
Conway Corp customers can now download the app to their phones, hit the landfill button, and the ‘generate code’ button. You must show that code to the employee at the entrance.
Conway Corp CEO Bret Carroll says, “We were happy to work with the city and the Sanitation Department to add a feature to our app for the community.” The utility launched its broader myConway Corp app nearly six years ago, but just last June added the landfill feature. Carroll says, “In the past our customers would have to show a printed Conway Corp bill to use the landfill, now it is easier and more efficient to use this new feature.” It’s also greener, using less paper.
I wanted to see how my landfill faithful dad could adjust to the new technology. After tracking down his Apple ID password for his IPhone and Conway Corp account number, he was successful in downloading the app. Off to the landfill we went with a full load of brush, straw, some cardboard, a large plastic swimming pool, and toddler sized water table in tow. We hit a small snag when our app wouldn’t generate a code at the landfill entrance because we didn’t have our location services turned on. After getting that straightened out we were finally able to show the entrance worker our smart phone code and in we went. So much simpler than sending your Conway Corp bill and drivers license through the little chute and into the workers. My dad was elated that he will no longer have to worry about keeping his latest bill in his car.
Head of sanitation Joe Hopper says about one dozen residents have converted to using the smart phone app. He adds, “We are very excited about this new service. With the technology that is available today, we were able to provide a more convenient and greener way of doing business with our residents. In collaboration with Conway Corporation, our department has improved customer service and decreased paper waste through the MyConway Corp App.”
To check it out yourself simply type “Conway corp” in the search box inside your app store or Google Play. Just remember, on IPhone you will need your Apple ID password and all users will need their Conway corp account number.
Melissa Gates is the Communications Specialist for the city of Conway. For more information visit www.cityofconway.org or follow @thecityofconway on Twitter.