Business Name: Ozark Express Care of Conway

Location: 455 Elsinger Blvd., Conway, AR  72032

Telephone: 501-205-0354

Web site: (under construction)

Date opened: Aug. 22, 2011

Number of employees: 8

What type of business is it? Urgent Care Clinic

What specifically does your business do? We offer treatment of common illness and minor injuries, e.g. sprains, fractures, occupational medicine/job related injury, physical exams, including pre-employment, DOT, school, and sports, student health, immunizations such as flu vaccines.

Owner OR Manager Name: Carolyn Ricono, BSN, RN

Why did you decide to open this business/location? Conway has a growing population where a number of new businesses have moved in. This has brought new challenges to the community where people demand a quick, efficient and cost-effective solution to their day to day medical needs.

What is the best part about owning/operating this business? The ability to provide the people of Conway and surrounding community’s affordable healthcare with extended hours. The investment into this business should also help support local economy.

What has been the biggest surprise that has happened since opening this business? I would say it is the warm welcoming we have received from the local community members. People are friendly and they want Conway to grow and excel in all aspects of public services. We are happy that we are part of this transition.

What is the best piece of advice you received before going into this business? Perseverance always pays off.

What is the most important piece of advice you would give to someone starting out in business? Know your talents, do your home-work well, and then don’t be afraid of taking a chance. There is always a position empty on the top.

What makes your business unique to Conway and Faulkner County? We recognize the changing paradigms of health care industry, the shift and growth of local population and the current economic stresses of families all across the nation. Keeping all these realities in mind, we helped develop our business model that provides cost-efficient and reliable care, when you need it, without an appointment, and be treated like a family. It is open seven days of the week and for late hours to allow you to get help after work or schools.