Business Name: Independent Living Services

Location: 615 East Robins St.

Telephone: 501-327-5234


Date opened: Dec. 27, 2011 

Number of employees: 375

Type of business: Human Services

What specifically does your business do? ILS provides services to over 200 people with developmental and intellectual disabilities in central Arkansas. Depending on an individual’s needs, ILS offers assistance in transportation, housing, personal finance, hygiene, vocational development and much more.

Owner OR Manager Name: Mrs. Jackie Fliss

Why did you decide to open this business/location? ILS decided to move to the 32,000 sq. ft. East Robins Street location so we could provide quality services in the best atmosphere possible. 

What is the best part about owning/operating this business? The best part about operating ILS is when we’re able to celebrate our consumers’ success stories as they work towards living as independently as possible in the community.

What is the most important piece of advice you would give to someone starting out in business? To avoid any overlap or duplication you must determine whether or not someone else is providing similar services in your area. Networking, garnering community support and forming partnerships should be a top priority.

What makes your business unique to Conway and Faulkner County? ILS is unique because we’re large enough to properly deliver assistance in all areas of our consumers’ lives but we’re small enough to provide assistance in a family-like atmosphere.