Massage Envy opened its doors in Conway in October, and franchise owner Albert Pilkington III, says the welcome here has been incredible.

“It’s not only about selling massages,” he says. “It’s about establishing relationships.”

Pilkington says the location in Conway’s Lewis Crossing shopping center off Interstate 40 was a good choice, offering accommodating services in a place where other businesses are open late and on weekends. 

“Our goals are to create a pricing structure and convenience for clients to access an ongoing lifestyle,” he says. “For so long, Americans have looked to massage as a luxury item, but we believe in massage as a daily lifestyle to promote overall health.”

His team of massage therapists are well trained and continue to focus on training throughout their employment at Massage Envy. 

In addition to massage services, Pilkington’s Conway location offers a menu of skin care services  by trained estheticians. 

“We offer a full line of skin care,” he says. “From chemical peels to facials that are surprisingly popular among women under age 35. Those over that age bracket usually say ‘I am going to do it,’ but never get around to it because they have busy lives and children and jobs that make it difficult in some cases. 

“But we’re open late and have easy ways to schedule appointments, like through our phone app.”

Massage Envy in Conway is one of 1,200 locations nationwide, so a membership package also would allow clients to utilize services while traveling for no extra fee. 

“It’s better than a gym membership,” Pilkington says. “If you don’t use your monthly massage, it will roll over to the next month.”

Pilkington has a background in healthcare, serving as a hospital administrator for many years. He understands taking control of overall health, and believes in the power of massage for healthy living and health maintenance. 

“I wanted to do something different but stay in the medical industry,” he says. 

The University of Central Arkansas graduate and Searcy native also wanted to return to his roots in Central Arkansas. This franchise opportunity was a good choice, he says.

“I have always been blown away by how many people are fighting chronic pain and who finally try massage regularly as a pain management option.”

Massage Envy offers specialized consultation and massage for the individual client. Each session is developed around client needs and many times, Pilkington says, can aid relief for muscular injuries, plantar fasciitis, post operative pain, migraine and tension headaches, insomnia and more.

The facility also offers total-body stretching using the Streto Method, designed to enhance flexibility, mobility and performance and proven results from latest industry research.

“It’s not just about relaxation,” he says. “It’s about being able to have relief from pain without a pill. We believe in that.”

Skin care, too, he says is just as important to overall health and wellness for men and women. Facial treatments specifically for acne-related issues of the face and back, hydrating and exfoliating, anti-aging and hand and foot treatments are among services offered.

“Feeling good and relaxation are part of an overall lifestyle approach more people need,” Pilkington says. “Here, we make each treatment fit the client and we ask a lot of good questions to line you up with a therapist to meet those specific needs. And we ask for feedback. We also like to educate. This is something everyone needs.”

Now through the end of February, Massage Envy’s Conway location is offering a couples massage and free aromatherapy for $100.

“It’s a great introduction to what we do, a great way to unwind and to spend a relaxing time with a significant other,” Pilkington says.

Hours in Conway are Monday through Saturday, 9 a.m. to 10 p.m. and 10 a.m. to 6 p.m. on Sundays. 

For more information on the membership program or to schedule an appointment, log onto or call 501-557-3684.