City officials cleared three properties on Davis Street — which all belonged to the same family — of clutter last week.
Officials said they gave the Frasers ample time to clean their lot before taking over.
"They came in and they stole all of our stuff," Robert "Robby" Wesley Fraser told the Log Cabin Democrat last week.
Robby lives on the properties in question alongside his sister and her two cats as well as his parents, Robert and Mary Fraser.
The younger Fraser claimed the family was first cited in "late March or early April," stating his family was not given enough time to clean the rubble their neighbors had filed complaints about.
However, official documents show the Frasers were first cited in June 2009.
Robby said he believed it was unfair for the city to "forcefully" come onto his family's property and remove the items.
The clutter "wasn't bothering anyone ... you couldn't even see it from the street," he said.
Code Enforcement authorities said that visits to properties within city limits are "complaint driven," meaning other residents asked them to check the lots. The department went above and beyond protocol, according to documents dating back to 2009.
Typically, when Code Enforcement receives a complaint, a Code Enforcement officer evaluates the property within 24 hours. The officer will leave "a door hanger" unless it's "an extreme situation, in which case they would issue a violation," officials with the Code Enforcement office said.
After seven days, Code Enforcement will return to reinspect the property. If the problem has not been addressed, the department sends a certified letter to the property owner giving them seven days to correct the issue, or at least contact the department to make arrangements if more time is needed.
Records show the family was cited in June 2009 for violating city ordinance 09-55, which states that "any appliance/furniture and similar equipment not in operation shall be discarded, abandoned or stored on premises outside of any enclosed building such as a shed or accessory building." It goes on to state that "rubbish, trash, scrap metal, inoperable machinery, dead trees, building materials or unsanitary nature to accumulate or be present upon any lot, tract or parcel of land" is in violation.
The family was cited again in November 2013 and also in May 2014.
The issues surrounding the family's property was revisited in 2015.
Upon request, list of violations were hand delivered to Robert and a walk through was conducted by Kim Beard and Missy Lovelady.
In May 2015, the city directed the family to clean "rubbish/trash, appliance/furniture, vehicles/trailers -- including all unsanitary [and] unsightly items."
The city followed up with the family that June, stating it was pleased at the time with the family's progress to tackle the accumulating clutter, according to a letter dated June 9, 2015.
However, the Frasers were cited again on March 6, 2019, and received their final warning on April 12.
City officials ordered a clean up of the properties be conducted on May 13. An estimate by Paladino Construction Inc. states the clean up cost $5,300 to complete.
Robby told the Log Cabin it was unfair that the city was equipped with police during the forceful "invasion" and that he did not think it was fair his family would have to buy back the property that was taken during the clean up.
The 50-year-old Conway man admitted he threatened Code Enforcement Officer Spencer Clawson about the clean up because his emotions got the best of him. According to a police report, Robby told Clawson it would be a "knock down drag out fight" if anyone came onto his family's property.
The lifelong Conway resident also told the Log Cabin that he threatened to punch Clawson in the face the day the clean up was conducted.
Robby's father also claimed his family had not properly been warned.
"That's a bold-face, rot-gut lie," he told Conway officers when learning officials had obtained a search warrant to look over his property.
Robert referred to the officers and code enforcers on scene as "authorized thieves."
City spokesman Bobby M. Kelly III said the city is taking "a comprehensive look at issues citywide to help keep Conway beautiful."
"This is not happening in a vacuum," he said, noting city ordinances are in place for the health, safety and well-being of residents. "This is one among many things the mayor wants to see done to keep the city clean. We're addressing property issues, litter issues ... with programs such as the sanitation department's bulk-item pick up, adopt-a-street and litter removal by Renewal Ranch. Conway residents have the resources at their disposal to take care of some of the issues."
In addition to Conway residents being able to bring most unwanted items to the landfill at no charge by showing their Conway Corporation bill, the sanitation department in January started a free bulk-item pick up service by appointment. Residents can schedule a pick up by calling 501-450-6155 or visiting www.conwaysanitation.org.
"We're doing more now in Conway to clean up than before," Kelly said. "It's not just us issuing tickets."